I am so grateful to Mike and his staff for the great job they did on repairing my Subaru. It was so stressful when the transmission went out in my car at a busy intersection in Menomonie. I felt reassured that I and my car were in good hands from the getting picked up by the tow truck driver to getting my car back (they even washed it!)in a timely manner. When Bill, the service writer, found out that a new transmission would cost $6000, he put the time in to find a good, used one for a lot less. He called me and kept me informed on the progress of the repair. When the job was done they noticed that it was time for an oil change and the air filter needed to be replaced. Mike called me and told me these needed to be done and asked if it was all right to go ahead . Being a single woman, who is not very good about keeping up with her car maintenance, it’s so stress relieving knowing someone is watching out for my car. Thanks to the technicians Mike and Corey for a job well done. Very professional place to take your car. I would highly recommend it.
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I’ve worked as a mechanic in dealerships, fleets, for 23 years. All of them could learn from Mike and his crew. I’ve always used them for any of my autobody work. Their attention to detail, and integrity are hard to find in this industry. They have a geniune vested interest in getting the job done correct the first time and at a fair price. Some of the dealerships I’ve worked for always pushed upselling parts and services the customer did not need. Mike’s does not do that they fix what needs repair now, lets you know what can wait and always try to find the best value for their customer. They have gone to bat for me on a couple occasions where insurance adjusters have tried to cut corners. I cant thank them enough for all the repairs they’ve done for me over the ten plus years.
We hit a deer last Friday when driving through Wisconsin on I-94. After the runaround with our insurance company, Mike’s Auto Body towing us was the bright spot in our evening. We had waited 2.5 hours in the cold before the tow came, but it was totally the insurance company’s fault. Mike (not the owner, but another employee) came to pick us up and immediately put us at ease. He calmed me down after what was a very stressful and cold evening. He even waiting for our friend to arrive from Minneapolis to pick us up after hours. He let us sit in the warm cab for that time so that we didn’t freeze while waiting. THANK YOU!! If we were closer, we would also be doing our body work here. Can’t say enough positive things about the wonderful service Mike’s provided. 🙂
Mikes auto body was always honest with us and always finished the work we needed done! Oil prices were always great for us! The guys who work on our vehicles have always fixed the problem the best they could! Never had a single problem with any of the mechanics! Was never priced wrong or over priced on what I wasn’t quoted in it! It ended up actually being always cheaper than we were told when problem was found! Thanks for you’re service when we needed it last minute!